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ARTHUR SOSA

Designing with AI agents: from days of reporting to near-zero

An AI-powered reporting system that turns fragmented operational data into executive-ready insights — designed and coded end-to-end, and winner of an internal Uber AI hackathon.

Live (internal)

Global

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Project details


Role: Product Designer & Builder — concept, interaction design, and code (React/TypeScript)

Team: Cross-functional hackathon team — design, engineering, data science

Timeline: AI Hackathon 2025 → internal adoption path

Impact: Cut recurring leadership reporting time from multiple days per cycle to near-zero

Scope: End-to-end — from problem framing and agent architecture to interaction design and front-end code

Recognition: Winner, internal Uber AI hackathon


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Executive summary


Leadership reporting at scale was a manual pipeline: days of querying, exporting, summarizing, and formatting — every cycle, across multiple teams. Insights arrived too late to act on.

I designed and built an agentic system that automates the entire path from raw operational data to executive decision: specialized AI agents retrieve the data, interpret it in marketplace context, assemble a consistent report, and connect every degraded metric to its verified owner — delivered where leaders already work.

The design core wasn't the interface. It was modeling how executives scan, interpret, and act under time pressure — and shaping what the agents produce around that mental model.

Reporting time went from multiple days per cycle to near-zero. The project won Uber's internal AI hackathon and became a reusable foundation for other GenAI-driven automations.

Instead of shipping a dashboard, I built a decision system.



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The Problem:

Insights arrived too late to act on

Not because the data didn't exist, but because the path from data to decision was manual at every step
  • Dashboards with access and usability barriers, where insights had to be hunted, not discovered

  • No scalable way for domain owners to detect problems and contextualize them with metrics

  • No regular review cadence — the friction was too high

  • Similar manual reporting pipelines duplicated across teams


The challenge

How might we redesign the path from raw operational data to executive decision — removing the human bottleneck without removing human judgment?



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An agentic reporting system


I designed and built an end-to-end automation that replaces the manual query → export → summarize → email loop with a chain of specialized AI agents, each owning one step of the pipeline:

  1. Data retrieval agent — orchestrates queries against the internal data stack automatically, on cadence.

  2. Interpretation agent — summarizes results grounded in marketplace context and historical knowledge, not generic text generation.

  3. Report design agent — structures insights into a consistent, scalable HTML report. Same hierarchy, same visual language, every cycle — accuracy and consistency without manual formatting.

  4. Dashboard integration agent — one tap in the report opens the internal analytics tool pre-configured: visualization selected, markets pre-filtered. Leaders jump straight to insights, zero configuration.

  5. Ownership agent — when a metric degrades, the system identifies the verified owner automatically and surfaces them in the report, one click away from a Slack conversation.


Delivery happens where leaders already are — email and Slack — without human intervention.




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Designing for decisions under time pressure


The design work wasn't the interface polish — it was modeling how leaders actually scan, interpret, and act on information when time is scarce, and letting that mental model shape the system:

  • Signal over noise: executive summary first, market health next, degradation alerts with impact — in the order a decision actually gets made.

  • Every alert is actionable: a degraded metric ships with its impact, a suggested course of action, and a verified owner. No dead-end information.

  • Zero-configuration depth: detail is one click away, already filtered. The system does the setup work a human used to do.

I prototyped and built the front end in React and TypeScript — the same AI-augmented, code-based workflow I use in my daily design practice.




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Results


  • Recurring reporting time: from multiple days per cycle to near-zero

  • Consistent report structure across cycles and teams — zero manual formatting

  • Faster path from degradation signal to accountable owner

  • A reusable agentic foundation adopted as a reference for other GenAI-driven operational automations internally

  • Winner of the internal Uber AI hackathon



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Key Learnings


  • AI systems earn trust the same way people do: by showing their reasoning and their sources.

  • The highest-leverage design decision in an agentic system is what each agent owns — boundaries are the interface.

  • Automation shouldn't remove human judgment; it should remove everything standing between judgment and action.

  • Designers who build ship faster feedback loops: coding the prototype collapsed the distance between design intent and working system.



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🔒 Additional Details


This system integrates with internal data infrastructure and tooling; specific tool names, metrics, and flows are redacted from this public version. A deeper walkthrough — including the agent architecture and demo — is available upon request.


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